GO Raw LLC Recalls Quest Diet Cat Food Products & Steve’s Real Food Freeze-Dried Chicken Recipe Due to Low Thiamine Levels and Stops Sale of All Quest Products

GO Raw LLC has recalled the products below due to low thiamine levels. These products were sold in Oregon.

Thiamine (vitamin B1) is an essential water-soluble vitamin required for normal carbohydrate metabolism and neurologic function in both cats and dogs. While thiamine deficiency can occur in either species, cats are considered more susceptible due to their higher dietary requirement for thiamine and limited capacity to compensate for inadequate intake.

Pets consuming a diet deficient in thiamine over an extended period may develop clinical signs associated with deficiency. Early signs can include decreased appetite, vomiting, excessive salivation, weight loss, or poor growth.

As deficiency progresses, neurological signs may develop, including ventroflexion of the neck (bending the head toward the floor), mental dullness, vision changes, wobbly walking, circling, falling, and seizures. In severe or prolonged cases, thiamine deficiency may progress to profound weakness and lethargy. Without intervention, advanced thiamine deficiency can be life-threatening.

Pet owners should contact their veterinarian if they observe any concerning clinical signs. When recognized early and treated appropriately, thiamine deficiency is generally reversible, and most animals respond well to supplementation and supportive care.

The company has recalled:

What Consumers Should Do

Consumers who have purchased the affected product should stop feeding it and return it to the place of purchase for a full refund or a replacement product.

Consumers with questions may contact Go Raw LLC directly at cs@gorawllc.com or call 801-432-7478 (M-F 9 am-4 pm MST time).

These recalls were initiated after the company received a report of illness potentially associated with Quest Cat Food Chicken Recipe Freeze Dried Nugget. Product from the affected lot was submitted for testing by the treating veterinarian, and results indicated thiamine (B1) levels below the required amounts for a feline diet. 

Consumers who have purchased the affected product should stop feeding it to their pets and return it to the place of purchase for a full refund or a replacement.

Consumers with questions may contact Go Raw LLC directly at cs@gorawllc.com or call 801-432-7478 (M-F 9 am-4 pm MDT time).

Source: FDA | FDA | FDA